Organisational ICT Planning

Business Transformation/EA

Many companies struggled with both cultural and organizational challenges when they make the shift due to change of business environment. Inevitablly, companies are actively considering to transform themselves into customer focused, process centric organizations and treat this transformation critically to business success.

Business processes must not only incorporate timely company information – for improved business operation model, customer relationship management, supply chain management, and beyond, they must also be kept up-to-date with fast-changing business needs.

Business Process Management (BPM) becomes a mainstream approach to achieve business transformation, it includes business process modeling, business process transformation, business process execution and monitoring, business process governance. Together, with support from enterprise architecture (EA) to have a business blueprint in hand, organisation has a better view for business transformation. EA is often misunderstood as the process of designing IT systems. In fact, EA is the art/science of "architecting" the enterprise, is the process of modelling and documenting all aspects of the organisation from business operation, to information, to applications, to infrastrcuture of computing hardware, in order to ensure that services, processes, applications, information, data, technology, locations, people, events and timelines are all aligned with the enterprise goals and objectives. EA framework such as TOGAF, DODAF, Zachman or others together with tools like BPA, ARIS will be essential support for success of EA establishment.

BPM and technology are now inextricably linked. Today, business is not just business, it is also an integrated entity. There are no technology decisions that are not business decisions, and there are no business decisions today that don't involve technology. Result of business transformation may help organisation to establish IT applications to support business better.

IT Strategic Planning

The most of organizations articulate clearly vision, goals, and objectives to move forward, IT Strategic Planning is part of organisational strategy and important to ensure the technology infrastructure and services support the mission of the business unit and organization.

IT strategic planning looks into the future to identify risks and opportunities and develops the strategic direction of technology for the organization, it is a collaborative process involving organizational stakeholders and technology professionals in sessions designed to better understand the future direction of the organization and how technology can enable the organization to be successful. Each IT strategic plan is unique for an organization's specific mission.

IT Portfolio Management

In the information age, with all of the hype, complexity, and confusion around information technology it is often difficult to distinguish between good and bad technology investments. Information technology investments currently account for the majority of capital expenditures within many companies; therefore it must be treated with at least the same due diligence rigor as any other capital investments.

IT portfolio management provides a sound and proven business approach to optimizing investments in information technology. The investment portfolio metaphor provides a mechanism to govern investments in information technology that accounts for their value, risks, costs, useful life, and interrelationships. Much the way an investment manager dynamically manages a portfolio of financial investments, business leaders must make intelligent buy, sell, and hold decisions around their investments in information technology to optimize revenue and growth opportunities, improve customer experience, and streamline operations; when done properly, the productivity improvements and cost savings that result will positively impact the bottom line and allow us to fulfill our primary obligation: driving shareholder value.

IT Application Architecture

A system is a collection of components organized to accomplish a specific function or set of functions. The term system encompasses individual applications, systems in the traditional sense, subsystems, systems of systems, product lines, product families, whole enterprises, and other aggregations of interest; it exists to fulfill one or more missions in its environment. IT application architecture is the fundamental organization of a system embodied in its components, their relationships to each other, and to the environment, and the principles guiding its design and evolution.

An architecture includes set of significant decisions about the organization of a software system, the selection of structural elements and their interfaces by which the system is composed, together with their behavior as specified in the collaborations among those elements, the composition of these elements into progressively larger subsystems, and the architectural style that guides this organization -- these elements and their interfaces, their collaborations, and their composition.

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